Office of Information Technology

The Information Technology department strives to offer an empowering, technology rich environment and to lead technology initiatives with innovative strategic vision, while delivering exceptional customer service, support, and security to the College user community. 

Technical Support 

  • Visit our Service Desk Portal to browse available resources and support options.
  • Submit a Support Ticket: Still need assistance? Submit a ticket through the Service Desk Portal, and our team will be happy to help. 
  • Contact the IT Service Desk: Reach out to our office by phone, email, or visit us in person during regular business hours. 
  1. Email: servicedesk@smwc.edu  
  2. Phone: 812-535-1177 
  3. Office Hours: Monday-Friday, 8 AM – 5 PM. Our office observes the campus holiday schedule and will remain closed during all designated campus closures. 

Frequently Asked Questions

I can’t sign in to my SMWC account. What should I do? 

If you’re having trouble signing in to your SMWC account, try resetting your password: 

  1. Visit Microsoft’s password reset page. 
  2. Enter your SMWC email address and follow the instructions. 
  3. Verify your identity using one of your registered verification methods. 
  4. Create a new password and try signing in again. 

Still having trouble? Contact the SMWC IT Service Desk at 812-535-1177 for assistance. 

I reset my password, but I still can’t sign in. What should I do?

If your new password isn’t working, try these steps: 

  1. Check your password. Make sure you’re entering your new password rather than an older saved password. 
  2. Update saved passwords. Your phone, tablet, browser, or Apple Keychain (iOS Passwords app) may still have your previous password stored. 
  3. Try signing in again. Close and reopen your browser or try a private browsing window. 
  4. Allow time for synchronization. Some college systems may take additional time to recognize your new password. 

Still having trouble? Contact the SMWC IT Service Desk at 812-535-1177 for assistance. 

How do I install Microsoft Office on my computer?

SMWC students, faculty, and staff with an eligible Microsoft 365 license can install Microsoft Office applications, including Excel, PowerPoint, and Word, on their personal computers.

  1. Visit the Microsoft 365 download page. 
  2. Select Download for Windows or Download for macOS, depending on your computer.
  3. Follow the installation instructions. 
  4. When prompted, sign in using your SMWC email address and password to activate Office. 

Prefer to work online? You can also access web-based Microsoft 365 applications through Microsoft 365 without installing software.